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Our history

Building a Mechanism ...

Following the 15th anniversary of the International Day of Awareness of Elder Abuse on June 15, 2020 and during the COVID-19 pandemic, members of society from Laval met to discuss the issue of offer of services to vulnerable users.


The reflection mainly focused, not on the service offer since several community, private and government organizations are already prosperous in this phase, but rather on homogeneity and easy and quick accessibility for a user in a vulnerable situation.


These members did not suspect at the time that they had just installed the first gears of a  #Mécanismesocial!

What unites us and what defines us ...

Our values

  • Authenticity: Being as true as possible to yourself and to others.

  • Collaboration: Work harmoniously with users, salaried staff, Council members and partners, volunteers and partners.

  • Democracy: Constituting the essential pillars, by inviting members, staff and partners to express their needs, to listen to those of others and to rally to the objectives which are adopted by the MAUV. Our administrators who will ensure sound management of the affairs of our organization.


  • Honesty: Behave and express yourself in a sincere and consistent manner.

  • Independence: All decisions are made for the well-being of the user, in an impartial and neutral manner; without conflict of interest.

  • Open-mindedness: Attitude of a person showing great tolerance, showing interest, curiosity and understanding for ideas which are partly or totally different from his own.

  • Respect: Respect for the dignity of every human being

  • Rigor: Doing what you say and saying what you do is important. Respect his word.

Nombre de personnes de 50 ans et plus vivant au Québec en 2020
3 495 180  
Parmi eux nous retrouvons

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Un couple aîné

Our main clientele, seniors, who are they?


They hold wisdom, wit, and often serenity just like the color.


Unfortunately, loneliness, melancholy and sadness are often part of their daily life.

It is said in psychology, the color PURPLE represents the need for advice, protection, guidance, to have a goal, to find meaning, for integrity and honesty.

That's why it's the proper nickname for the Mécanisme d'Assistance pour Usagers Vulnérables!

Couple aîné

Let's fight elder abuse, one step at a time!


Be part of the #Mécanismesocial with us!


Feel free to call us!

Our services respect your privacy and our services are offered quickly

If you are not ready to call on MAUV,
but still need an attentive ear,
the AAA line experts are here for you.

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